How do you get the image inside the crystal?
Our specialized lasers and computer technology allow us to take any photo and recreate it in intricate detail. The lasers create small fractures inside the crystal that look like dots to the naked eye. These dots combine to form your image in incredible detail.
How do I order the design I want?
To order, first select your size and then click on the "Click to Start Designing" button. Choose your design and upload your image. When you've decided on a layout, proceed to checkout.
How do I order a crystal photo gift?
It's easy! Just choose your size/orientation from the product page. Then upload your image of choice using our customization tool. From there, you can add text for no additional charge. Make sure you check your spelling since we'll add your text EXACTLY as you type it. Once you've made your selections, add the gift to your cart and proceed to checkout!
How long does it take to make my photo gift?
Your gift will arrive in 5-8 days on average. During holidays, it may take 10-14 days to produce due to the increase in orders.
What image file types do you accept? What size is best?
We accept PNG and JPG files. We recommend images that are 2MB or larger. Your 3D engraving will look best at higher resolutions. If you don't have a high resolution image, submit the highest size you have. We have had low quality images work.
For more information, visit our FAQ page.